Importing & Exporting of
Your Personalised Sugar

Importing

Before we first started our niche service there were four companies in the UK that you could approach to have your sugar personalised. Now in 2023 there are two. So where do we fit in?

Unless you need a very large quantity and just want the standard stick or sachet, the two remaining companies won’t be much use to you. On the other hand, we offer a minimum order quantity starting at just 5,000 sticks or sachets.

We also offer you packaging formats that’s simply not available in the UK in small quantities such as different shaped sachets and single or double wrapped sugar cubes which we import via the synergy of an extensive international supplier network. We collaborate with companies who have their own specialised sugar filling machinery, that’s geared to fill a wide range of creative sugar packaging in a range of materials including paper, kraft paper, glassine, and transparent film. We also offer the eco conscious customer paper that has no plastic lining and is biodegradable, recyclable, and compostable.

 

Exporting

Our service soon got noticed by companies around the globe who were also unable to source what they wanted in their own country. At first, we thought there may be a few foreign hotels who would seek our offering but in addition to hotels, we now export to companies that covers a very wide range of commerce including:

 

  • Australia – Gaggenau -high end home appliances
Gaggenau Brown Sugar Stick Visual_02
  • Dubai -Babaji Turkish Restaurant
  • France – Ralph Lauren Corporation – American Fashion Company
  • Italy – Rome based Newkkey Restaurant
  • Malta – Hugo’s Hotels and bars
  • Scotland – Gleneagles Town House Hotel -Edinburgh
  • Sweden – PRADA – Iconic Italian fashion brand
  • The Republic of Ireland – Five Star ‘Adare Manor Hotel’
  • USA – Wheelhouse – Texas based design & events Company

 

From receipt of your logo, we will follow your brief or design and produce quality visuals so that you can view how the end packaging will look, and once approved we will then prepare the production artwork for your own bespoke sugar packaging and arrange the production. We will then arrange to send it to wherever in the world you are via UPS, FedEx or DHL whether that be a few cartons or by the pallet load, direct to your business address.

Pallets about to leave our Spanish partner bound for Hugo’s hotel in Malta

For all deliveries to countries outside of the UK.

Customs can sometimes present issues and so we like to have as much information about your company including any Tax numbers, EORI numbers that customs may require.

Apart from the freight costs, all import taxes, duties, or associated courier or customs clearance administration charges for all consignments shall be paid for by the receiver, as set out by the Tax rules relating to the country importing the goods. Note, we are unable to correspond on your behalf with any customs or import tax issues with countries outside of the UK. Should any issues arise, we shall ask the specific freight company delivering the goods for their advice and let you have the phone number of the local office for you to contact together with copies of the airway bill etc.

 

Exporting to the USA

We regret to announce that for the foreseeable future we shall not be accepting any new orders from US based companies. This is due to the high cost and administration time involved in dealing with the Food and Drink Administration (The FDA) and recent experience of blocking the goods at US Customs.

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